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AdministrationOrganization Settings

Organization Settings

Organization settings control how TrueGrade behaves for your entire organization. Navigate to Administration → Organization Settings.

Company Profile

FieldDescription
Organization nameLegal company name — appears on generated PDFs
DBADoing-business-as name
Business addressPrimary office address
PhoneMain business phone
WebsiteCompany website URL
Contractor licenseState-issued contractor license number
LogoPNG or SVG, max 2MB — appears on the subcontractor portal and generated documents

Timezone and Locale

  • Timezone — all timestamp display and scheduled notifications use this timezone
  • Date format — MM/DD/YYYY or DD/MM/YYYY
  • Currency — currently USD only; additional currencies planned

Security Settings

SettingOptionsDefault
Session timeout15, 30, 60, 120 minutes60
Two-factor authenticationRequired for all, Required for admins, OptionalOptional
SSO enforcementEnabled / DisabledDisabled
IP allowlistEnter CIDR rangesOff
Password minimum length8–32 characters12

Project Defaults

These values pre-fill when new projects are created:

  • Default cost code structure — MasterFormat, CSI, or Custom
  • Default working days — select which days count toward schedule calculations
  • Default retention rate — used in subcontractor pay applications (default: 10%)
  • Document retention period — how long expired compliance documents remain accessible

Notification Defaults

Set organization-wide defaults for notification delivery. Individual project settings can override these defaults:

  • Compliance alert lead times — days before expiration to trigger alerts (multi-stage)
  • Budget variance threshold — percentage over budget that triggers an alert
  • Daily report digest — enable/disable and set delivery time
  • Certification milestone — enable/disable notifications when certifications advance
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