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Audit Log

The audit log is a permanent, tamper-evident record of all significant actions taken within your TrueGrade organization. It is the accountability backbone of the platform.

What Is Logged

The audit log captures:

User management

Compliance

Certifications

Cost intelligence

Field reporting

Labor

Procurement

Administration

Viewing the Audit Log

Navigate to Administration → Audit Log. The log shows entries in reverse chronological order.

Each entry includes:

FieldDescription
TimestampUTC timestamp of the action
UserName and email of the user who performed the action
ActionStandardized action identifier (e.g., compliance.document.verified)
TargetThe object that was acted on (document name, user email, etc.)
ProjectProject context, if applicable
IP addressIP address from which the request originated
DetailsStructured JSON with before/after values for field changes

Filtering the Log

Filter the audit log by:

Exporting the Audit Log

Export filtered audit log data as CSV from the Export button. Exports are commonly used for:

Audit log data is retained for the lifetime of your subscription plus 90 days after cancellation. On Enterprise plans, extended retention (up to 7 years) is available — contact support.

Tamper Resistance

Audit log entries cannot be modified or deleted by any user, including Owners and Admins. Entries are write-once and cryptographically chained so that any modification attempt is detectable. TrueGrade support staff cannot delete audit log entries without leaving a meta-entry recording the deletion.

Real-Time Alerts

Configure real-time audit log alerts for specific high-risk actions under Administration → Organization Settings → Security → Audit Alerts. For example:

Alerts are delivered via email and, if configured, via Slack or Teams.